Director of Technology Innovation and Research at Shapermint, making e-commerce consistent growth through technological innovations.

The technological universe has almost limitlessly expanded its borders. What was a little-explored space just a few decades ago has now become an environment in which the most varied commercial initiatives are born, grown and developed every day. The world of the internet has allowed commerce to expand globally, generating excellent economic mobility. However, as companies that operate on the web grow, so do the risks associated with it. Due to this, cybersecurity practices for internet businesses have become essential.

Considering that 350,000 new malicious programs are produced on average each day, according to the AV-TEST Institute, issues such as the protection of customer data on the web are concerning for every company with a business model in which the internet is a crucial point. In e-commerce, cybersecurity—both for users and for the company itself—is vital. Below are the best cybersecurity practices for internet businesses, which can help ensure reliable operation.

Train your collaborators on cybersecurity.

If you have developed online services or products as a business model, you should surely be up to date with the internet’s trends. However, beyond the vital knowledge about digital marketing, operating systems and sales promotions, cybersecurity is a crucial point for your business’s reliability and operation.

In this sense, one of the best cybersecurity practices for internet businesses is establishing a policy of constant preparation on cybersecurity, which involves all your collaborators. According to research conducted by CybSafe (via Infosecurity Magazine), human errors caused 90% of data breaches in the U.K. in 2019. Providing the proper training is an effective way to avoid them.

It is essential to avoid storing passwords as plain text in files, systems and databases. A good practice is to save them encrypted. In this matter, the ideal scenario is to protect them with robust encryption methods or use specialized software for storing and sharing passwords and security credentials in general.

It can also help to raise awareness about the importance of avoiding opening links from unknown sources or downloading attachments from strange emails. Although there are usually spam filters installed on email servers, everyone in the company must have safe security habits.

Make backup copies of your data periodically.

When we talk about the best cybersecurity practices, prevention stands out as a critical point. Instruct the people who work with you to make regular backups of their data. It could be better if you’re able to schedule them in an automated way and back them up on multiple servers.

As you well know, in the world of the internet, data is worth gold. Imagine you have an e-commerce store, which has established a proprietary database of thousands or even millions of contacts, and due to any external circumstances, your systems suffer damage that makes the latest updates get lost. If you have made timely backups and secured them enough, that vital data for your business should be safe.

Install firewalls on your network.

Cybersecurity for companies that are on the internet is an asset in which we must invest. In this sense, the perimeter of a company’s network is the primary defense against hackers. The firewalls are part of technology systems that are designed to block unauthorized access while, at the same time, allowing authorized communications to flow smoothly.

A firewall is a security level that protects your business against possible attacks by intruders who try to penetrate it. A firewall allows you to apply specific settings in order to prevent unauthorized access to the network and block particular actions, such as deleting data from a server or installing malicious files.

Implement antivirus systems on all network devices.

While operating systems constantly improve security, antivirus software is still in force. As we mentioned at the beginning, hundreds of thousands of new malicious programs are created every day. Although many of them are detected and removed before they can cause any damage, some can be very harmful.

Especially if you have an internet business, the need to have reliable antivirus software installed on all of your devices is essential for your company’s security. It not only can remove any existing malware on your computers, but it can keep you safe from new threats.

These are just some of the best cybersecurity practices. If you have to bet on any internet-based business model, remember that the care and prevention you dedicate to cybersecurity will dictate a large part of your success and sustainability.


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