Rogers executives on Monday walked MPs through the chaos that unfolded earlier this month when what they called a “truly unprecedented incident” took down the “brain” of the company’s network. The company’s new chief technology officer, Ron McKenzie, said it was a coding error that triggered the widespread network failure […]

Canadian telecom giant Rogers Communications has experienced an hours-long network outage, disrupting services for businesses, banks and emergency services across the country and forcing many Canadians to scramble to find internet access. Customers gathered at coffee shops and public libraries to access alternate networks on Friday, while financial institutions reported […]